What caught our eye
Canstar frames credit card inertia as a large loyalty-tax problem, with many cardholders not reviewing or switching their card.
Why it matters for Billee
Bill management is not only about paying on time. It is also about noticing when a recurring financial product has become poor value and prompting a review before the cost compounds.
The Billee take
The most useful bill experience should surface moments of drift: expired discounts, stale plans, rising rates and recurring charges that no longer match the household.